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Requirements & Policies

To keep every pet happy and healthy, we’ve outlined a few simple requirements and policies for visits at Petz Mania.

Australian Cattle Dog

DOG & CAT REQUIREMENTS

Boarding & Grooming

1.1 Behavior

  • Well Socialized. Cannot be of harm to others.

  • Well Behaved.

 

1.2 Spayed / Neutered

  • Female dogs and cats must be neutered.

  • Male dogs and cats must be neutered.

  • Dogs younger than 6 months do not have to spayed or neutered.

  • Cats younger 8 weeks do not have to spayed or neutered.

 

1.3 Vaccinations

  • Dog must have rabies, distemper, and Bordetella vaccination that are up-to-date.

  • Cat must have rabies, distemper, Bordetella, and FPV vaccination that are up-to-date.

  • Exceptions are dogs/cats with weakened immune systems or an allergy to a vaccination.

 

1.4 Nail Length

  • Dog nails should be trimmed, as they could be dangerous in the play area.

  • Petz Mania offers nail trims.

 

1.5 Fleas and Ticks

  • Dog and Cat without fleas and ticks.

  • Petz Mania offers flea and tick baths.

Golden retriever puppy laying on dog bed

PETZ MANIA

Facility Policies

2.1 Hours of Operation

View our hours of operation here.

 

2.2 Holiday Hours

During major holidays, our lobby is closed for grooming, self-serve baths, and daycare services.

Boarding services remain open, and our staff will still be here caring for all of our boarding guests.

Boarding Drop-Off & Pick-Up: Available
Grooming, Self-Serve Bath & Daycare: Closed

The following holidays follow this schedule:

  • Easter Sunday

  • Memorial Day

  • Independence Day (July 4)

  • Labor Day

  • Thanksgiving Day

  • Christmas Day

  • New Year’s Day

2.3 Security

  • Dogs entering or exiting our facility must be on leash.

  • For security reason, proper photo identification may be requested to release dog.

 

2.4 Payment and Refunds

  • A valid credit card must be put on file during check-in.

  • Daycare and boarding prepaid packages are non-refundable, but the unused balance can be used to purchase other services or merchandise offered in our store.

 

2.5 Food and Medications

  • We encourage owner to provide their own dog food. Please bag the food in sealed sandwich bag with labels by meal.

  • For additional charge, we provide Hill’s Science Diet Dog food $1.50 per meal for small dogs below 15 lbs and $2.50 dogs above 15 lbs. Please let us know how often you want us to feed your dog.

  • Please let us know if you dog eats within one hour prior to coming to our daycare. This is to prevent bloat which can be caused by playing too quickly after eating.

  • We would be happy to administer oral and topical medications for your pets at no charge, but please provide medication in the original packaging and include the pet’s name, dosage, schedule, and method. First time daycare and boarding clients must submit a signed service agreement.

2.6 Tours and Temperament

  • Tours are welcome.

  • Dogs must be able to pass a temperament test prior to admittance. Please schedule a meet-and-greet prior to admittance. Temperament testing is to find our if your dog can fit in our play group.

 

2.7 Late Pick-Up Fee

There is a late pick up fee of $10 per 15 minutes after stated close time. (Subject to availability) 

Dog and cat sleeping together

Care you can count on.

3585 Timberglen Rd
Dallas, TX 75287

© 2026 Petz Mania. All rights reserved.

Hours of Operation

Mon - Fri 7:00 a.m. - 7:00 p.m.
Sat 7:30 a.m. - 7:00 p.m.
Sunday Closed
Sunday Boarding (Dropoff & Pickup Only) 12:00 p.m. - 2:00 p.m.

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